Explore Our Services

Explore our range of services designed to help you move forward with confidence, wherever you're headed next.

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Our Services

We don’t replace your IT provider—we handle the hands-on work and strategy they can’t. BasicTech provides hands-on IT support and consulting to keep your business running without interruptions. We fix what’s broken, optimize what’s slow, and help you make smarter technology decisions. Below is a breakdown of our services and what is included with each tier.

  • up to 10 Devices / Users

    1 On-site visit / month

    10% discount on repairs

    Device tracking setup

    Email / Text support during business hours

    Vendor & Purchasing recommendations

    Simple, Basic, To the point support

  • Everything in Basic including:

    up to 40 Devices / Users

    2 onsite visits per month

    Priority Support (48 hour turnaround)

    Asset Tracking (Fully Built and Maintained)

    Device Lifecycle planning (when and what to upgrade)

    Preventative maintenance checks

  • Everything in Basic+ including,

    up to 80 Devices / Users

    3 On-site visits / month

    Full IT asset lifecycle management

    Downtime reduction strategy

    Cost optimization audits (reduce IT spending waste)

    Quarterly IT roadmap

    After-hours support

  • Everything is Basic Pro including:

    up to 120 users / devices

    4 On-site visits / month

    Bulk Pricing on parts (if applicable)

    On-Boarding / Off-Boarding

    Breakdown of critical devices and their backups

  • For businesses with specific needs. Please contact for pricing.

Our Process

Plan with Purpose

Together, we outline a path forward that’s realistic, strategic, and tailored to your specific needs.

Collaborate Openly

You’re part of the process. We keep communication open and decisions shared—no black boxes or surprises.

Plan with Purpose

Every project is different. We stay flexible and responsive to make sure the process fits your flow—not the other way around.

Plan with Purpose

When we deliver, it’s not just a finished product—it’s a solution you can trust, backed by real care and effort.

Past Project

The Atlas Project

A bold reimagining of a timeless brand.

View Project

  • "Creative, reliable, and genuinely passionate about what they do."

    Former Customer

  • "A professional team that delivers on their promises."

    Former Customer

  • "Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others."

    Former Customer

Let’s Work Together

If you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.